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Privacy Policy
Effective Date: September 1, 2026
Last Updated: August 11, 2026
1. Introduction
Welcome to Scoops Pooper Scoopers ("we", "our", or "us"). We respect the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we handle and protect your personal data in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
2. What Data We Collect
We collect the minimum amount of data necessary for communication purposes and data analytics. This may include:
Name
Email address
Phone number
Any other information you provide when contacting us
IP Address
3. How We Use Your Data
We use the information we collect for legitimate business purposes, including:
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Providing, managing, and communicating with you about our services;
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Sending service-related communications, updates, and announcements;
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Processing and maintaining customer accounts;
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Improving our services and business operations; and
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Other purposes described in this Privacy Policy.
We do not sell your personal information or provide your personal information to third-party advertising companies.
4. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
As a California resident, you have the right to:
Request access to your personal data
Request deletion of your personal data
Opt-out of the sale of your personal data (Note: We do not sell your data)
Be informed about any financial incentives we offer related to the use of your data
Request correction of your personal data
Object to our use and processing of your personal data
Request that we limit our use and processing of your personal data
Request portability of your personal data
To exercise any of these rights, please contact us at info@avscoops.com.
6. Photography and Video Recording During Services
Video Recording During Services
From time to time, Scoops Pooper Scoopers may photograph or record video of our employees, equipment, work processes, and services while performing work at customer properties.
Photographs and recordings may be used for legitimate business purposes, including educational, promotional, advertising, marketing, website, social media, and other business-related content published by Scoops Pooper Scoopers and our CRM partner Scoopify.
Our recordings are intended to feature our work, employees, equipment, techniques, and related business activities—not our customers or their personal information.
We will take reasonable steps to avoid publishing personally identifiable information or information that directly identifies a customer or service address.
Published content will not knowingly include customer names, street addresses, visible house numbers, license plates, identifiable images of customers or residents, or other information that we reasonably believe would directly identify a customer or their property. We do our best to cut all that out.
If you'd like to opt-out, send us an email at info@avscoops.com.
Scoops Pooper Scoopers will not knowingly or intentionally provide photographs, video recordings, or other content captured during the performance of our services to third parties for the purpose of training artificial intelligence or machine-learning models.
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
8. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA or CPRA rights.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
10. Contact Us
For any questions about this Privacy Policy or to exercise your rights under the CCPA or CPRA, please contact us at: