top of page
  • How much does poop scooping cost?
    Our prices start at just $79/month and vary depending on your specific needs. Two dogs are included in each plan and each additional dog is +$10/month. Get your free custom quote here!
  • What payments do you accept?
    Credit, debit, and cash. We do not accept personal checks, Venmo, or Zelle.
  • Where do you put the dog poop after scooping?
    We utilize customer waste bins and dispose of the waste double-bagged and tied off; ready for trash day! We also offer haul-away service for an additional $10/visit.
  • How does a poop scoop subscription work?
    Monthly subscriptions are paid 1 month ahead of time or billed per visit. We offer easy automatic payments and easy cancellations, so you can keep every part of your mind and hands off of their poop.
  • Do you have any late fees?
    If payment becomes more than 2 weeks late, you may incur a late fee of $25 or your service will be discontinued until your account is brought back to current.
  • What's your cancellation policy?
    We reserve the right to cancel your service at any time. If you find yourself needing to cancel service, just give us a heads up and we'll part ways for now. We'll refund any unused service days back to the card on file.
  • What do you do about holidays?
    If your service day lands on a holiday, we will reschedule you for the day before or after said holiday.
  • Do you offer a satisfaction guarantee?
    Yes! If we missed any spots in your yard, let us know the same day and we'll come back to get what we missed!
  • Why would you skip a scoop visit?
    We reserve the right to skip your day if access to your yard is blocked, deemed unsafe by staff, has a broken gate, or being behind on your payments.
  • Can't see, can't scoop!
    If your lawn is unkept, overgrown, or covered in leaves, we cannot guarantee 100% clean up. Please keep this in mind when scheduling service. We are not landscapers, we are waste removers.
  • Do you scoop in rocks and mulch?
    It's common for dogs to poop in rocky or mulch covered areas. If we have to scoop in rocks or mulch we charge an additional fee per visit.
  • What if I want to lock my gate?
    If your gate is locked we will not hop your fence. Please keep them unlocked on the agreed service day. We will send a reminder the day of so you have plenty of time. Or provide a padlock and combination.
  • Can I keep my dog in the yard during scooping?
    If we get an introduction to the pup and they aren't aggressive we would love to see them each week! Our staff loves dogs more than people most times, but we unfortunately will not enter a yard if the dogs outside are unattended by the owner and we haven't had a chance to meet them beforehand. We have this policy in place to protect our staff from harm.
  • Discounts & special offers
    Our promotions/special offers/discounts are only applicable towards our recurring accounts that are billed directly to a credit/debit card.
  • How often should I schedule a poop scooping service?
    We offer weekly, 2x/week, and one-time services, but the frequency is totally up to you! We recommend keeping your yard consistently clean to avoid exposure to bacteria and parasites.
  • What's included in a regular yard clean-up?
    We guarantee complete poop removal & disposal for you and your pets. We offer add-on services such as deodorizing, food and water refills, etc. Sign up below to select the services you want!
  • What methods do you use to ensure a thorough cleaning?
    We train our employees with consistent systems to get a reliable clean for you week after week. While our tools may be low-tech, our training and execution are far from it.
  • What happens to the waste when it's collected?
    Our default is to toss the waste in your trash can--bagged and ready for trash day! We offer haul away services for an additional fee per visit.
  • Do I need to be home during the clean-up?
    Not at all! We can be in-n-out while you're home or away. We bring free treats if your pup is outside and we make sure to close the gate after each visit.
  • Are there any additional or hidden fees?
    The only fees not displayed on our site is local sales tax rates. We do not have additional or surprise charges. Your quote includes all itemized work and you only get charged for what you approve!
  • What happens during inclement weather?
    If it is raining, snowing, or 120 degrees outside, we need to keep our employees safe. If weather conditions are caught early enough, we will reschedule you for the day before or after your normal service day.
  • Is there anything i need to do to prepare before a clean-up?
    Nothing required on your end except putting up your pups if they're aggressive or territorial!
  • What happens if i have to cancel a scheduled service?
    We provide a maintenance service, which means that when you skip a visit we have to do twice the work the following visit. It is for that reason that we do not offer discounts for voluntarily skipped visits.
  • How long does a typical clean-up session take?
    For weekly service, you can expect us to be in and out in 5-20 minutes. For initial and one-time cleans, the time spent on the job depends on factors like: terrain, amount of time since last clean, size of dogs, etc.
  • ​​How do i schedule or reschedule a service?
    If you and your pups are going on vacation, just send us a message or request a change in your client portal and we'll make note and adjust!
  • What kind of bugs are attracted to dog poop?
    Flies, Ticks, and Fleas all love stagnant dog poop. It's the perfect medium for them to lay their eggs and create a larger problem.
  • Does dog poop attract rodents?
    Yes! Rats and mice are quite fond of eating the dog poop as food.
  • How long does dog poop take to decompose?
    Approximately 9 weeks. But within those 9 weeks you'll have 9 more weeks worth of poop. It really is a never ending cycle.
bottom of page